San Antonio CVB welcomes Visitor Experience Month with new visitor research tool and celebrations for travel and tourism employees

Richard Oliver |

May is Visitor Experience Month, a time to learn more about the travel industry’s contribution to business development, employment and overall quality of life. In honor of Visitor Experience Month, the San Antonio Convention & Visitors Bureau (SACVB) is launching a new visitor research tool and kicking off a week of discounts and events to honor the city’s travel and tourism employees.

As San Antonio welcomes some 32.5 million visitors a year, including 26 million leisure visitors, tourism has grown to become one of the city’s largest economic generators.  It employs one in eight San Antonians and draws $13.4 billion new dollars into the local economy annually.  This is called The Travel Effect, and it is responsible for creating jobs, stimulating business development, funding City projects and enriching the culture and vibrancy of San Antonio.

“Funding generated from San Antonio’s travel and tourism industry enhances the lives of San Antonians,” said Casandra Matej, Executive Director of the SACVB. “It enables us to not only market and promote San Antonio to potential visitors, but also helps the City fund numerous arts and infrastructure projects. Funding from San Antonio’s Hotel Occupancy Tax has gone towards the extension of the River Walk, the renovation of the Tobin Center for Performing Arts and the recent transformation of the Henry B. González Convention Center.”

New Experience Dedicated® Destination program offers real-time data visitor experiences:

To enhance the visitor experience, the SACVB is debuting the Experience Dedicated® Destination program. Visitor attractions and hotels throughout the city can sign up to offer their guests mobile surveys that will provide real-time information on their visitor experience. It is an important new program to help San Antonio businesses see how they are performing in the eyes of their visitors, now and over time. Businesses can join this program by completing the “Count Us In” form at

National Travel & Tourism Week offers discounts and events for hospitality employees

As part of Visitor Experience Month, San Antonio’s travel and tourism community is celebrating National Travel & Tourism Week, May 1-7. On Wednesday, May 4, at 5 p.m. there will be a City Council Proclamation in City Council Chambers at Municipal Plaza.  There, members of the hospitality community will share their travel and tourism perspectives with San Antonio’s Mayor and City Council.  The week proceeds with numerous discounts and events throughout the City created especially for hospitality employees to thank them for their devotion to San Antonio’s travel industry.

National Travel & Tourism Week Deals:

(Rules and restrictions available at

Ripley's Haunted Adventure, Guinness World Records Museum, Tomb Rider 3D & Amazing Mirror Maze

1 FREE Admission per partner! Additional guests will receive $3 off per person.

Extreme Escape

1 FREE admission!

Hotel Valencia Riverwalk

$109 Room Rates for Travel and Tourism Employees

Dave & Buster's

Free $20 Game Play with purchase of $20 Game Play

Dave & Buster's Rivercenter

10% Off Total Purchase

SeaWorld San Antonio

Two Free Admissions (and 50% off for up to two more)

Gray Line Tours

50% Off Full Day Tour


2016 NTTW Schedule of Events

15th “Annual Salute to Firefighters & Paramedics”

Tuesday, May 3

11:30 a.m.

The Louis Tussaud’s Wax Works and Ripley’s Believe It Or Not

Fire Chief Charles Hood will be presented with a plaque honoring the men and women of the San Antonio Fire Department for their diligent efforts in providing fire protection and emergency medical services to the citizens and visitors of San Antonio. Box lunches and goody bags will be given to each firefighter and paramedic who stops by the museums between 11:30 a.m.-1:30 p.m.

City Council Proclamation

Wednesday, May 4

5–6 p.m.

Municipal Plaza, City Council Chambers

Join us for the official declaration of May 1-7, 2016, as National Travel & Tourism Week in San Antonio. Be sure to wear your company shirt or uniform to distinguish yourself as a member of the hospitality industry. Invite your coworkers, industry colleagues and association members. Reception to immediately follow to thank San Antonio's hospitality employees.

Contact: Shanna Smith,, (210) 207-6737

Student Hospitality & Culinary Showcase

Thursday, May 5

5–7:30 p.m.

Depot 4 at Sunset Station

As part of this weeklong celebration, the San Antonio Tourism Council will again host a Student Hospitality Event that showcases the local area high school culinary and hospitality arts programs. The mixer is free to members of the tourism and hospitality industry. This year's event includes an Appetizer Competition featuring the talents of our area high school culinary arts students. These young cooks will compete for the "People's Choice Award," chosen by our members and guests, and a "Celebrity Chefs' Choice Award," which is a special treat for the students.

Contact: Linda Winchester,, (210) 886-9991

Sponsored by the San Antonio Tourism Council

A full listing of National Travel & Tourism Week deals and events is available at



About San Antonio

Diverse, internationally connected and globally competitive, San Antonio has a vibrant culture and economy and is consistently ranked among the fastest-growing cities in the United States. America’s seventh-largest city offers opportunities in industries ranging from bioscience, financial services, aerospace, cybersecurity, energy and transportation manufacturing to healthcare. We are “Military City USA,” home to crucial military commands supported by a patriotic citizenry. We welcome 32.5 million visitors annually who inject $13.4 billion annually into our economy, and UNESCO recently designated the city’s Spanish colonial missions as a World Heritage Site. San Antonio, celebrating its 300th anniversary in 2018, is a city with a storied past and an even brighter future. For more information, go to

Experience Dedicated Destination - #TheSAexperience

National Travel & Tourism Week – #NTTW2016

San Antonio Convention & Visitors Bureau - #VisitSA